Several HP DC 8300 got blue sceen from time to time. All installed with same image. Following is the analysis result of the dump file. Please help. thanks,
ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.
MODULE_NAME: nt
FAULTING_MODULE: 82c1f000 nt
DEBUG_FLR_IMAGE_TIMESTAMP: 5147d331
READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPagedPoolEnd
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
00000000
CURRENT_IRQL: 0
FAULTING_IP:
+0
00000000 ?? ???
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0xD1
LAST_CONTROL_TRANSFER: from 00000000 to 82c5fc9b
FAILED_INSTRUCTION_ADDRESS:
+0
00000000 ?? ???
STACK_TEXT:
b58ac480 00000000 badb0d00 00000000 00000000 nt+0x40c9b
STACK_COMMAND: kb
FOLLOWUP_IP:
nt+40c9b
82c5fc9b 833d4437d88200 cmp dword ptr [nt+0x164744 (82d83744)],0
SYMBOL_STACK_INDEX: 0
SYMBOL_NAME: nt+40c9b
FOLLOWUP_NAME: MachineOwner
IMAGE_NAME: ntkrnlpa.exe
BUCKET_ID: WRONG_SYMBOLS
Followup: MachineOwner
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