I keep getting errors this morning from users that are logged on and trying to open a PDF. I can have them reboot and that fixes the error, but I am wondering if there is some other known issue since this has happened to 4 users in my group. Here
are the errors:
Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="49152">1005</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T14:05:12.000000000Z" />
<EventRecordID>32804</EventRecordID>
<Channel>Application</Channel>
<Computer>VM-FDLC-086.arwpoint.com</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>Adobe Reader</Data>
<Data>00000000</Data>
<Data>0</Data>
</EventData>
</Event>
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T14:12:16.000000000Z" />
<EventRecordID>32810</EventRecordID>
<Channel>Application</Channel>
<Computer>VM-FDLC-086.arwpoint.com</Computer>
<Security />
</System>
- <EventData>
<Data>AcroRd32.exe</Data>
<Data>11.0.13.17</Data>
<Data>5607180b</Data>
<Data>Annots.api</Data>
<Data>11.0.13.17</Data>
<Data>5607164a</Data>
<Data>c0000005</Data>
<Data>00021c45</Data>
<Data>1f28</Data>
<Data>01d164d635bd209f</Data>
<Data>C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe</Data>
<Data>C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Annots.api</Data>
<Data>741a89fe-d0c9-11e5-88bc-005056a8003c</Data>
</EventData>
</Event>
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T14:12:05.000000000Z" />
<EventRecordID>32809</EventRecordID>
<Channel>Application</Channel>
<Computer>VM-FDLC-086.arwpoint.com</Computer>
<Security />
</System>
- <EventData>
<Data>574028487</Data>
<Data>25</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>AcroRd32.exe</Data>
<Data>11.0.13.17</Data>
<Data>5607180b</Data>
<Data>Annots.api</Data>
<Data>11.0.13.17</Data>
<Data>5607164a</Data>
<Data>c0000005</Data>
<Data>00021c45</Data>
<Data />
<Data />
<Data>C:\Users\x11826\AppData\Local\Temp\notes60C8FE\RKMBT_C650160209124347.pdf C:\Users\x11826\AppData\Local\Temp\WERC95D.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\x11826\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_AcroRd32.exe_eb876d939d1f823276d9d83699af396ce0fed8e_1ecb121e</Data>
<Data />
<Data>0</Data>
<Data>61dfbf7d-d0c9-11e5-88bc-005056a8003c</Data>
<Data>0</Data>
</EventData>
</Event>
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-02-11T14:11:46.000000000Z" />
<EventRecordID>32808</EventRecordID>
<Channel>Application</Channel>
<Computer>VM-FDLC-086.arwpoint.com</Computer>
<Security />
</System>
- <EventData>
<Data>AcroRd32.exe</Data>
<Data>11.0.13.17</Data>
<Data>5607180b</Data>
<Data>Annots.api</Data>
<Data>11.0.13.17</Data>
<Data>5607164a</Data>
<Data>c0000005</Data>
<Data>00021c45</Data>
<Data>1df0</Data>
<Data>01d164d62396959b</Data>
<Data>C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe</Data>
<Data>C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Annots.api</Data>
<Data>61dfbf7d-d0c9-11e5-88bc-005056a8003c</Data>
</EventData>
</Event>
Any help would be appreciated.
