The tech from the Windows Forum suggested I should post my problem here because you folks have better expertise.
My OS is Win 7 Pro. Have three output devices. Two hang files in the print queue. Third is an early 90's vintage HP Laserjet. Works flawless.
All devices are connected to our ehternet and Dell server. Other users do not experience the problem my desktop unit suddenly has encounted.
1. Ricoh Model C5501 with Fiery (Had on the network for two years, no problem until recent.
2. No hardware or softwware changes, although the problem started happening after a late December or Early January Windows update. Only thing I know . Coincidence? Maybe
3. Computer is on a domain network
4. Sometimes I get a message out of the system tray that tells me the document failed to print, but there is no message number. Other devices no message at all.
The files just fail to print or released from the print queue.
I can open the print queue and delete the files or cancel printing without a problem.
Tried stopping and restarting the print spooler. No help. Files still in print queue.
Re-booting the computer will release the files from the print queue. That has been my only dastardly work around.
Could my print spooler files be corrupted? Could a Windows update have changed my environment or written a file to cause this scenario?
